These general terms of sale (hereinafter, the “General Terms of Sale”) govern the on-line purchase of the products sold by the voluntary association denominated “VEII”, with registered office in Via Giuseppe Libetta 15 (Officine Libetta), 00154, Rome, tax code 96465270583, (hereinafter, the “Association”) through the website: www.veii.it (hereinafter, the “Website”). The Association has title to and ownership of the Website.
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The General Terms of Sale will apply to any purchases carried out through the Website by the relevant users (hereinafter, the “Clients”), in the version published on the Website at the moment of transmission of the relevant order by the Client. Clients qualifying as consumers pursuant to Legislative Decree no. 206/2005 as subsequently amended and supplemented (hereinafter, the “Consumers’ Code”) will be subject to the provisions of Articles from 49 to 67, Chapter I, Title III, Part III of the Consumers’ Code.
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The purchase of the products on the Website is reserved to individuals aged 18 and over.
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The Association invites each Client to carefully read these General Terms of Sale prior to carry out any purchase as well as to print and retain a copy thereof following the completion of the purchase procedure on the Website. The Association may amend and/or supplement at any time the contents of these General Terms of Sale. Any such amendments and integrations shall be effective exclusively in respect of the subscriptions executed following the relevant publication thereof on the Website.
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1. Orders
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1.1.
The order sent by the Client amounts to a contractual proposal and implies full knowledge and acceptance of the General Terms of Sale.
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1.2.
By purchasing a product on the Website, the relevant Client will automatically subscribe for his/her membership in the Association and the purchase price will be deemed as inclusive of the relevant subscription fee. The Client’s name will be registered by the Association for a 12-month period following such purchase and the Client will be bound by the provision of the Association’s by-laws.
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1.3.
The correct receipt of the Client’s proposal will be confirmed by the Association by means of an automatic reply sent to the e-mail address provided by the Client upon registration on the Website or during the purchase process. Such reply shall be deemed as confirmatory only of the correct receipt of the proposal within the relevant information system. Such confirmation will indicate the order number to be used in any future communication between the Client and the Association. The relevant message will contain the Client’s membership number as well as any and all the data provided by the Client, who undertakes to verify their correctness and to promptly notify the Association any corrections and/or variations thereof.
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1.4.
The purchase of each product must be deemed as perfected with the acceptance of the order by the Association to be confirmed via e-mail to the Client’s e-mail address.
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1.5.
The Association has the right at its own complete discretion to accept or reject the order sent by the Client and the Client may not raise any claim or demand at any title (also for damages) in case of rejection of his order.
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1.6.
By submitting the relevant order in accordance with the modalities and the operating instructions provided by the Website, the Client represents to have acknowledged all the indication provided during the purchase process and to fully accept the General Terms of Sale and payment.

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2. Products and availability
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2.1.
The graphic representation of the products on the Website, where available, generally corresponds to the photographic image of the same products and only serves the purposes of presenting such products for sale, without any warranty or obligation of the Association in relation to the exact correspondence between the image of each product on the Website and the actual product.
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2.2.
The Website indicates the products available for purchase. The availability of products is in any case updated on a periodical basis and may vary in respect of the information contained in the Website.
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3. Prices and payment
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3.1.
All the prices of the products indicated on the Website are inclusive of VAT (where applicable) and any indirect taxes (where applicable).
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3.2.
In the event the products need to be delivered to a non-EU country, the total price indicated in the order and reiterated in the relevant order confirmation, inclusive of any indirect taxes (where applicable), is net of any custom duties or any other tax or charge on sales, which the Client undertakes to pay, where due, in addition to the price indicated in the order and reiterated in the relevant confirmation, in accordance with the applicable law of the country in which the products will be delivered.
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3.3.
The payment for the purchase of the products through the Website shall be exclusively made by credit card and/or PayPal.

3.4.
The information related to the purchasing Client’s credit card are directly transmitted through a protected connection to the website of the credit institution managing the transaction. Such reference credit institution will immediately verify the sole validity of the credit card and will charge the amount corresponding to the purchased product.
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3.5.
The Association reserves the right to submit to the Client at any time request for additional information or documents attesting the ownership of the credit card used to purchase the relevant product on the Website. Should the Client fail to provide the so requested additional information or documents, the Association reserves the right to reject the relevant order or withdraw from the relevant agreement, by giving concurrent notice to the Client at the e-mail address indicated by the same Client.

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4. Shipping
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4.1.
The cost of each shipping is clearly indicated and notified to the Client through the Website prior to the completion of the purchase of the relevant product.
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4.2.
All the deliveries of the products will be managed by the Association. The relevant risk will be transferred to the Client upon receipt of the products from the relevant courier, carrier or any other agent engaged by the Association for the purpose of the delivery.
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4.3.
Upon delivery of the products by the relevant courier, carrier or any other agent engaged by the Association for the purpose of the delivery, the Client must verify that (a) the number of parcels being delivered corresponds to the information contained in the relevant shipping document; and (b) the relevant packaging results intact, not damaged or in any way altered, also in respect of the securing materials.
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4.4.
In case of any issues concerning the physical integrity, the correspondence or the completeness of the delivered product, the Client undertakes to promptly notify such issue to the Association.
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4.5.
In case of force majeure events, unavailability of transport, as well as unforeseeable or inevitable events resulting in a delayed, difficult or impossible delivery and thereby causing a significant increase in the cost of delivery borne by the Association, the same Association shall have the right to split, postpone or cancel, in whole or in part, the relevant delivery or to terminate the relevant purchase agreement. In such cases, the Association will promptly and adequately notify its decisions to the e-mail address indicated by the Client, who will be then entitled to the refund of the already paid price, excluding any further claim or demand at any title towards the Association.
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5. Right of withdrawal and guarantee
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5.1.
Any Client qualifying as a consumer pursuant to the Consumers’ Code has the right to withdraw from the purchase agreement of a product for any reason and without any obligation to motivate such withdrawal, pursuant to Art. 52 of the Consumers’ Code, within and no later than 14 days from the receipt of the products, by sending the withdrawal form included in the relevant package or by submitting any other statement representing his/her intention to withdraw from the purchase agreement to the following e-mail address: info@veii.it. In such case, the Client shall return to the Association, at his/her own expense, the received product within 14 days of the date on which the Association has received the relevant withdrawal notice (such term is complied with if the Clients returns the products prior to the expiry of such 14-day period); in such case the Client will be entitled to the refund of the entire amount paid for the product, including the relevant shipping costs, within 14 days of the date on which the Association has received the relevant withdrawal notice. Such refund will be carried out by using the same payment means used by the Client for the initial transaction, unless the Client has expressly agreed otherwise; in any case, the Client shall not bear any cost as a consequence of such refund. Pursuant to Art. 56, paragraph 3 of the Consumers’ Code, the Association is entitled to retain such refund until it has received the product or until the Client gives evidence to have shipped the product, depending upon which occurs first. The Client will responsible only of the reduction of value of the relevant product resulting from a manipulation of the product other than the one necessary to establish the nature, the characteristics and the functioning of the relevant goods.
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5.2.
Until the second anniversary from the delivery of the product, pursuant to Arts. 130 and 132 of the Consumers’ Code the Association will be responsible towards the Client qualifying as a consumer under the Consumers’ Code for any defects of conformity existing at time of delivery, with specific respect to defective or damaged products.
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5.3.
The Client forfeits the rights granted by Art. 130, paragraph 2 of the Consumers’ Code if he/she does not report to the Association the detected defect of conformity within two months of the actual discovery of such defect.
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5.4.
The Association will use its best efforts to replace at its own expense any delivered products resulting defective or damaged with other products of the same quality and title as available at its warehouses, provided that the Clients has returned the defective or damaged products in their original packaging. If a replacement with the same product is not possible, the Association will refund the Client with the amount paid for the defective or damaged product, excluding any additional liability at any title for the Association.

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6. Notices
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6.1.
Any notice from the Client concerning and/or related to the purchase of products – including any complaints, claims, requests concerning the purchase and/or the delivery of the products, the exercise of the right of withdrawal, etc. – shall be sent to the Association at the address and with the modalities indicated on the Website and to the e-mail address info@veii.it.


7. Governing law and applicable jurisdiction
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7.1.
The purchase agreement of the products on the Website entered into by and between the Client and the Association shall be deemed as executed in Italy and shall be governed by Italian law.
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7.2.
Pursuant to and for the effects of the Consumers’ Code, any dispute or controversy hereunder shall be ruled by the competent judicial authority where the Client has its residence or domicile.

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